FAQ

Free training on dyno equipment operation

Upon delivery we offer free training on operation of dynamometer. After this training you can use take full advantage of all features offered by V-tech dynos.

Dyno Service, technicians availability

Our technicians and engineers can come for eventual service, warranty service, inspection, or dyno training. Service centers are located in Great Britain, Germany and Poland, so if your location is far from nearest service centre, it may take some time to come.

Calibration of dyno

All our dynamometers are pre-calibrated, the results from all our dynos would be equal (within 1% of tolerance). There is no need for further calibration, but verification and calibration of electromagnetic brake extensometer will be done while inspections.

Replacement parts for dynamometers

For all our dynos (historical models produced from year 1998 and later, and for actual „EVO” product line) all parts are available separately. We would ask you for product code and number (from identification plate) to ensure, that replacement part will fit. It also relates to rollers. If replacement roller is ordered, it will come with exactly same dimensions, weight and innertia, as original one, so no calibration is needed. In that particular case we need to know which roller (which side and position within dyno) is to be replaced, as they are not identical.

Dyno software update

Software update for our dynamometer is free as long, as dyno has a valid warranty.

Languages for dyno software

We can deliver DynaVtech control software with virtually any language (translation). There are no fees for translation. Basic languages are: German, English, Polish, Russian. If no language is specified, DynaVtech will be delivered with English version preset.

Warranty

Lifetime warranty is possible as long, as it is inspected by our service team once per 2 years and is used according to instructions and within its power, torque, speed, vehicle mass capabilities. All our dynos have standard warranty time of 2 years from the moment of installation/deploy. If inspected by our service team once per 2 years (with reasonable time tolerance), dyno warranty is prolonged for next two years etc etc.


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